Voice Assisted Banking Beginning to Catch On

Banks of all sizes and core provider FIS have begun testing Amazon’s Alexa service to complete voice commands in banking; instead of customers logging into their banking app they would simply ask Alexa for a balance or to transfer funds; skills, as they are referred to, are constantly being refined as confusion over pronunciation still occur with the technology only being widely used in recent years; it is still early days for this type of technology to be used in a sophisticated way but the industry is showing that they are willing to test innovative ideas. Source.

  • Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.

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