Voice Assisted Banking Becoming Important but Slowly

Banks are starting to adopt voice assistants through Amazon’s Alexa and Google Home but don’t foresee wide adoption in 2018; Patrick Kelly, assistant vice president of emerging technologies at USAA tells TearSheet, “What Amazon Echo and Google Home are going to be is yet to be determined. That persona drives the user expectations of those devices. We’ll see them start to evolve next year and see what users expect.”; banks are currently still in the early stages of understanding how the technology will be used in everyday banking; one of the main issues holding back wider adoption is security and authentication. Source.

  • Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.