Fresh off their €56 million funding round in February Swedish fintech platform, Tink, is partnering with British bank NatWest; the...
TD Bank has run into a number of issues since updating their online banking and mobile app experiences; customers have had issues accessing their accounts, transferring funds and paying bills; the issues point to a problem among banks as they try to figure out how long new product releases should be tested before releasing to market; the bank has tried to ease customer complaints by responding on social media but that has only made problems worse; with the amount of competition for customers increasing in banking the traditional players will need to better prepare the beta testing phase. Source.
Banks are seeing a surge in customers enrolling in digital banking initiatives, often from baby boomers who have been historically...
In this episode we talk with the CEO and co-founder of Majority, Magnus Larsson, about the challenges immigrants face when it comes to banking services and how his company has made it a simple and quick process.
As the world has moved to mobile banking in the last three months hackers are moving there as well; in...
Yesterday BBVA launched their new mobile app, called Mobile 9.0; the multinational bank localized the app for each country and...
While banks might have initially been slow to act when it came to embracing digital strategies they are now able...
With bank earnings season upon us we have seen a continued growth among mobile users at some of the biggest banks; JPMorgan Chase saw active mobile customers jump 13 percent and Wells Fargo saw total active digital users jump 3 percent; mobile banking has become a priority for all banks as the focus has shifted from just offering mobile to increasing engagement on mobile. Source.
Citigroup reported that the number of customers using its mobile app rose 25% to 10 million from the first quarter...
Banks have started to push a lot more of their technology investment into mobile; banks like Capital Bank in North Carolina has seen a jump in mobile usage from 17 percent three years ago to 43 percent today; while most banks have a mobile app experience they do not offer all the features that are found online; while banks are making progress there is still significant innovation ahead. Source.