ICICI Bank, one of the “Big Four” banks of India introduced banking services on WhatsApp just three months ago; the...
Open is based in Bangalore and is looking to replicate a strategy which has been successful in other regions; their...
Prime Minister Modi's plan to demonetize has put a lot of strain on much of Indian society, now the ICICI Bank is looking to ease that burden by helping to make 100 villages cashless in 100 days; the plan was born out of a successful program that made one village cashless in 2015; the 100 villages will be spread throughout the country and will help 10,000 people overall; local people will be able to use their mobile phones to transact with merchants and banks. Source
ICICI Bank will integrate Twitter's digital customer care support features through the bank's Twitter account; Twitter business support features to be utilized by ICICI Bank include Twitter's support indicator, message button and links for customer conversations; with the new customer support features, ICICI Bank seeks to make banking more rewarding for its customers. Source