Southeast Asia’s largest bank, DBS Bank, has been one of the most innovative and profitable; while presenting at a Credit Suisse investment conference DBS CFO Chng Sok Hui said they could raise the return on equity to 14.5 percent; the digital customers are three times as valuable to the bottom line of the bank; DBS has implemented chatbots and other innovative technologies to improve the digital experience for a customer who is increasingly using their phones to bank. Source.
Rapyd, a global Fintech as a Service company, has entered the Indian market with partners including Paytm, PhonePe, PayU, Citibank,...
DBS Banks has been in the midst of changing the way the bank operates, culturally and competitively; they now find...