There are more than 5,000 credit unions in the United States according to the NCUA. Most of them are small...
With the onset of Covid, banks and fintech companies have seen their call volumes go from thousands a day to...
Canadian based insurance company Manulife launched a digital bank earlier this month and at the heart of that offering is...
A buyer’s guide to data aggregation Why Freelance Workers Should Be The First To Adopt Blockchain The Biggest Threat To...
Mercantile Bank of Michigan has struck a partnership with Abe AI to build a chatbot; MercMoney is an AI based...
According to a 2019 study by Forrester about half of financial services and insurance firms around the world are already...
Chatbot providers Kasisto, Clinc and Finn AI have started to add coronavirus to their set of skills for banks to...
Most often financial institutions view leveraging an AI chatbot as a bonus to improve customer service; the CEO of TymeBank,...
Artificial intelligence usage continues to increase inside the banking world and banks are trying to figure out where to best...
Credit Karma is positioning itself to be more than just a place to check your credit score; the company currently has 80 million customers and currently has advantages in significant scale and the data it houses; they are now looking at using chatbots with their acquisition of “Penny” to further their relationships with their customers. Source