Some Troubling Banking Trends that Could Occur in 2020

Writing in Forbes Alan McIntyre of Accenture talks about some troubling signs that are headed towards banking in 2020; banks need to start showing they can grow different revenue streams; can fintech startups who have amassed customers lower acquisition costs and eventually reach profit; mid sized banks need to start looking towards M&A; relationship managers now have the relevant tools and it is time for them to start making the investment in digital pay off; open banking has shifted to empower the customer in owning their data but banks and fintechs need to prove they can be trusted with the data; purpose driven banking is set up to succeed but banks need to understand what that means and stop preying upon vulnerable customers who live paycheck to paycheck; credit quality is trending in the wrong direction and if a downturn comes there might be serious issues ahead as many models have yet to be tested; digital currencies might finally reach the mainstream, though banks and regulators might have enough power to keep the market in its nascent status. Forbes

  • With efforts in many different areas of the team, she helps manage, organize and execute digital and event content. She works with webinars, podcasts, social media along with managing the hundreds of speakers that attend our conferences. Emily was a part of the Zimmerman Advertising Program at the University of South Florida. She graduated in 2019 receiving a Bachelor of Science in Business Advertising.

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