Huntington Bank Building AI into Key Engagement Tools

Regional banks like Huntington Bank find themselves stuck in the middle of the innovation wave; they are not big enough to innovate as they wish but they are also too big to innovate along one business line; they have teamed up with AI firm Personetics to build smart customer tools to help people save, budget and get a better handle on their financial lives; mobile logins are at their highest level but each time a user logs in they will spend a minute or less within the app; adding these tools will provide customers an incentive to engage with the app and get a better understanding of where their money is going. Source.

  • Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.

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