American Banker has put together a slideshow describing the various ways AI will change how banking is done; bank executives widely believe it can help to make banking more efficient and help to improve worker productivity; while there is a lot of potential with AI, workers are not yet schooled in working with the technology and many fear their jobs can be replaced; jobs like tellers and back office jobs, including compliance and loan officers, are most at risk of being replaced; AI tools can be very powerful for end users in helping to map out spending forecasts and communicate via chatbot for simple tasks like account balances. Source.
