The new express branches are meant to help customers with routine transactions like withdrawals and deposits; customers looking for further advice or a loan would be able to connect via videoconference or go to a typical branch; they are looking to serve millennials in a more efficient way and allow them to access bankers and wealth managers through a digital experience using iPads; removing some of the human intensive areas of the bank and making it more self serve will cut down on costs and help to serve the younger, digital customers. Source.
Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.