How Banks Need to Digitize to Stay Ahead of Fintech Wave

Retail banks have started to digitally enhance their customer experience but when it comes to small business lending they are still stuck in the past; according to a recent report by Bain and SAP only 7% of banks can offer a fully digital experience for credit products; research is starting to show that small businesses want a digital experience for capital and to manage their banking needs; banks can decide to build, partner or buy to ensure they stay competitive; partnerships have continued to form and understanding how best to utilize fintech for the long run will help banks and small businesses. Source

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